MeTalk (hereinafter referred to as "we" or "MeTalk") highly values the protection of users' privacy and is committed to ensuring the security of your personal information. According to relevant laws and regulations, we have formulated this privacy policy to help you understand how we collect, use, store, and protect your personal information. Please carefully read the following content in order to make a wise choice.
outline
We collect and use necessary information when you use or enable related functions, enjoy services, or meet the organizational management needs of our clients. The collection and use of this information is for the purpose of achieving functional and service needs, or to meet organizational management requirements. Unless it is necessary for the implementation of business functions or required by laws and regulations, you may choose not to provide this information without affecting your use of other functions or services. This privacy policy does not apply to services provided by other third parties. Before choosing to use third-party services, it is recommended that you fully understand their product features and privacy protection policies, and decide whether to use the relevant features or services.
We will provide a detailed explanation of how we collect, use, store, transfer (if applicable), and protect your personal information. At the same time, we will also introduce ways to query, copy, delete, correct, and revoke authorized personal information. This policy is closely related to your use of our services. We recommend that you carefully read and understand all the contents of this policy in order to make the appropriate choices you deem appropriate.
1. Collection and Use of Information
2. How to use cookies and similar technologies
3. How to provide information to external parties
4. How to store personal information
5. How to protect personal information security
6. Manage your personal information
7. Special note: Instructions for using database functions
8. Minor Clause
9. Revision and Notification of Privacy Policy
10. Contact Us
1. Collection and Use of Information
In order to provide high-quality services, ensure the safe operation of services, and optimize the functional experience, we will collect personal information that you voluntarily provide or authorize to provide during registration and use of services, as well as personal information generated during your use of services, based on the following purposes and methods:
1.1 Registration and Login
When you register, log in to MeTalk videos, and use related services, you can create an account through email or other prompts, and you can complete the relevant network identification information (avatar, nickname, password). We collect this information to help you complete the registration.
1.2 Account Public Information
You can fill in the introduction independently to improve your information. Not filling in information will not affect your use of MeTalk video account and services.
1.3 User Feedback
During the use of the service, you can provide feedback on issues and service experience to help us improve our products and services. We will record your contact information, feedback on issues or suggestions, and the content of your communication with us in order to further contact you and provide feedback on the progress of the process.
1.4 Change of Personal Information Purpose
As our business develops, we may adjust our functions and services. When a new feature or service is related to an existing feature, the personal information collected and used will be directly related to the original processing purpose. In cases unrelated to the original processing purpose, we will notify and obtain your consent through page prompts, interactive processes, agreement confirmations, and other means.
1.5 Exceptions to obtaining authorization and consent
According to relevant regulations, situations where collecting your personal information does not require authorization and consent include but are not limited to national security, public interest, criminal investigation, etc. If we stop operating the service, we will promptly notify you to cease personal information collection activities.
2. How to use cookies and similar technologies
When it comes to the use of cookies and similar technologies, these technologies are widely used in the Internet. When you use our services, we may use relevant technologies to send one or more cookies or anonymous identifiers to your device for collecting, identifying, and storing information about your use of products or services. We solemnly promise not to use cookies for any purposes other than those described in this privacy policy.
We use cookies and similar technologies mainly to achieve the following functions or services:
Ensuring the secure and efficient operation of products and services: We may set authentication and security cookies or anonymous identifiers to confirm whether you have safely logged into the service or encountered theft, fraud, and other illegal activities. These technologies will also help us improve service efficiency, enhance login and response speed.
Help you achieve a more relaxed access experience: Using this type of technology can help you eliminate the steps and processes of repeatedly filling in personal information and entering search content (e.g. record search, form filling).
To recommend, display, and push content or accounts that may interest you: We may use such technologies to understand your preferences and usage habits, conduct data analysis to improve product services, recommend information or features that users are interested in, and optimize your choices of advertisements or content.
Cookie Clearing: If you use MeTalk Video web version, most browsers provide users with the function to clear browser cache data. You can operate to clear cookie data in your browser settings, but after clearing, you may not be able to use the cookie dependent functions or services provided by us.
3. How to provide information to external parties
3.1 Sharing
We promise not to share your personal information with companies, organizations, or individuals outside of the company, except in the following circumstances:
(1) Sharing with explicit consent: After obtaining your explicit consent, we will share your personal/business information with other parties.
(2) Sharing under legal circumstances: According to laws and regulations, or mandatory requirements from administrative and judicial authorities, we may share your personal/corporate information with external parties.
(3) Sharing with affiliated companies: In order for us to provide services to you together with affiliated companies, recommend information that you may be interested in, identify abnormal situations, and protect the security of affiliated companies or other users, your personal information may be shared with our affiliated companies or their designated service providers. We will strictly limit the scope of shared personal information and be bound by the purposes stated in this policy. If it involves sensitive personal information or changes in the use of personal information, we will obtain your authorization and consent again. Please note that the information you voluntarily share while using the service may involve personal information or even sensitive personal information. Please consider carefully.
3.2 Commissioned Processing
For the scenario of entrusting the processing of personal information, we will sign relevant processing agreements with the entrusted partner in accordance with legal provisions, and supervise their personal information use activities.
3.3 Transfer
When transferring personal information in the event of merger, division, dissolution, or bankruptcy, we will inform the recipient of their name and contact information, and the recipient will continue to comply with this policy and other legal obligations. If the recipient changes the purpose or method of processing personal information, we will obtain your consent again.
3.4 Public Disclosure
We will not proactively disclose information that you have not disclosed on your own, unless we comply with national laws and regulations or obtain your consent. We may only publicly disclose your personal information based on your voluntary choice and other separate consent.
4. Store personal information
According to laws and regulations, we will not transfer your personal information overseas. If transmission is required, we will comply with relevant regulations or obtain your consent.
5. How to protect personal information security
5.1 Safety measures
We take standard security measures to protect the personal/business information you provide, preventing unauthorized access, public disclosure, use, modification, damage, or loss. We use encryption technology, protection mechanisms, access control and other measures to ensure information security, and regularly conduct employee training. We attach great importance to the security of your personal information and will strive to take reasonable security measures to protect your personal information, ensure that our personal information processing activities comply with the requirements of laws, administrative regulations, or other applicable systems, and prevent unauthorized access, as well as personal information leakage, tampering, and loss.
5.2 Information Management
We avoid collecting irrelevant information and only retain information necessary to achieve our policy objectives. If the retention period needs to be extended, legal provisions will be followed.
5.3 Network Security
The Internet is not an absolutely secure environment, so it is recommended to use communication methods carefully to send information. Please protect personal information properly. In case of any leakage, please contact customer service promptly. Using complex passwords helps with account security. We will use encryption, de identification technology, anonymization, and other reasonable and feasible means that are not lower than the industry's usual level to protect your personal information, and use security protection mechanisms to prevent your personal information from being maliciously attacked.
5.4 Security Incident Notification
If a security incident occurs, we will notify you promptly in accordance with legal requirements. The situation will be notified through email, letter, phone or push notifications, and announcements can also be made. At the same time, we will report the corresponding handling situation to the regulatory authorities.
5.5 Authorization Statement
By submitting information through the platform, you agree to authorize us to collect, use, share, and protect your information. If you need to revoke authorization, please contact us promptly.
5.6 Special Reminder
This privacy policy applies only to our services or products. After leaving our service, we are unable to protect the information you submit on other platforms. Please use external links with caution.
6. Manage your personal information
We attach great importance to the management of personal information and protect your rights to access, copy, correct, supplement, delete, revoke authorization and consent, cancel accounts, file complaints and reports in accordance with the law, so that you have the ability to safeguard your privacy and information security. Regarding the management of your personal information, you have the following rights:
6.1 Querying, correcting, and deleting your personal information
After completing account registration, login, and identity verification, you can view, correct, and delete the personal information you have submitted to us. For security and identity recognition reasons, some initial registration information may not be able to be modified independently. If you need to modify it, please contact us. Some information is configured by the administrator. If you need to modify or delete it, please contact metalkai@proton.me .
6.2 Manage and revoke authorization of your information
You can change the scope of your authorization for us to continue collecting personal information or revoke your authorization by deleting information, disabling device functions, changing application permissions in system settings, and so on. In addition, we will provide you with the functions of correcting, deleting personal information, and canceling user accounts through manual processing. If you need to use the above functions, please contact us through metalkai@proton.me The customer service representative will submit an application to us, and we will complete the verification and processing within 15 working days after receiving the application.
6.3 Complaints and Reports
If you find that your personal information rights have been violated or if you have a complaint, please contact us through metalkai@proton.me Contact us with your contact information.
6.4 Account Cancellation
After canceling the account, we will stop the service and delete or anonymize your personal information. Your identity will be verified before cancellation. After cancellation, the information will be deleted or anonymized, except as required by law or customer needs.
6.5 Feedback and Complaints
If you have any comments or discover any infringement, please contact us and send an email to metalkai@proton.me .
6.6 Stop operation and notify you
If we cease operations, we will promptly cease the collection of your personal information, notify you of the cessation of operations in the form of individual delivery or announcement, and delete or anonymize the personal information we hold about you.
Thank you for reading and understanding our Personal Information Management Statement. If you have any questions, please feel free to contact us at any time.
7. Minor Clause
Our services are mainly aimed at adults or businesses. Minors (under 18 years old) should not create any accounts or use the official website and its services without the consent of their parents or guardians. If we discover that personal information of minors has been collected without obtaining verifiable consent from their guardians in advance, we will try our best to delete the relevant information as soon as possible.
If you are a minor, before using MeTalk videos and related services, you should read and agree to this privacy policy under the supervision and guidance of your parents or other guardians.
If you are the guardian of a minor, you should read and agree to this privacy policy for your guardian before using MeTalk videos and related services.
If you are the guardian of a minor and have any questions about the personal information of the minor under your guardianship, please contact us through the contact information disclosed in this privacy policy.
8. Revision and Notification of Privacy Policy
8.1 In order to provide you with better services, our official website and related services will be updated and changed from time to time. We will revise this privacy policy in a timely manner, and such revisions constitute a part of this privacy policy and have the same effect as this privacy policy.
After the update of this privacy policy, we will publish the updated version on our official website or related websites. If you continue to use the official website and related services, it is deemed that you agree to accept all the contents of the revised privacy policy.
9. Contact Us
If you have any questions, comments, or requests regarding this privacy policy, please contact us through the following methods:
E-mail metalkai@proton.me
We will reply to your request within 15 working days.